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FBA REIMBURSEMENT SERVICE

Fee & Dimension Error Claims So You Stop Overpaying FBA on Every Unit

When Amazon mis-measures your products or applies the wrong FBA fee tier, you bleed margin quietly on every sale. We identify bad dimensions and misclassified SKUs, get the fees corrected, and claim back what you're owed—without playing games that put your account at risk.

Talk About Fee & Dimension Error Claims

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$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

You Need Fee & Dimension Error Claims If…

Your products are bulky, heavy, awkwardly shaped, or close to tier thresholds.

FBA fees suddenly jump for a SKU with no real packaging change.

You've caught at least one obvious mis-measurement and suspect there's more.

Your margin math doesn't match what's actually hitting your P&L.

Finance keeps asking, "Why is this SKU making so little money on Amazon?"

Blunt filter

If your catalog is all tiny light items, this might not be your biggest lever. If you're shipping anything near size/weight breakpoints, not checking this is just lazy.

What You Actually Get (Not "We'll Just Complain to Amazon")

FBA Fee & Dimension Audit

We start by understanding how Amazon thinks your products look on a tape measure:

Compare your actual product/package dimensions vs Amazon's stored dimensions and expected FBA fee tier vs what you're actually being charged

Identify SKUs where a bad dimension pushes you into a higher tier, SKUs where fee changes don't match any packaging change, and patterns across product families or sizes

Output: a prioritized list of high-impact SKUs where Amazon's numbers are wrong.

Verification & Evidence Collection

We're not sending in guesses. We:

Confirm actual dimensions/weights: Pull from your packaging specs and/or re-measure if needed

Align with how Amazon expects items to be measured (packaged state)

Document it all cleanly so the request is clear and compliant

Fee Correction Requests

Before chasing reimbursements, we fix the leak going forward:

Submit requests for re-measurement and fee correction with clear data showing the correct size/weight

Provide direct explanation of why the current fee tier is wrong

Monitor Amazon's re-measurement and new fee classifications

Goal: stop the ongoing overcharge first, then chase what's owed.

Retroactive Reimbursement Claims

Where policy allows, we:

Calculate the overcharge for the eligible lookback period

File structured claims referencing SKUs, time windows, and correct vs incorrect fees

Ask Amazon to reimburse the difference for past orders within the allowed timeframe

This is where a big one-time credit often shows up.

Ongoing Monitoring & Guardrails

Once the obvious problems are fixed, we:

Keep an eye on high-risk SKUs (near tier thresholds)

Flag sudden dimension/fee changes that look suspicious

Give you a simple list of 'watch closely' SKUs for your ops/finance team

Where Wrong FBA Dimensions Quietly Destroy Your Margin

Oversized When It Should Be Standard

Product measured incorrectly by Amazon and thrown into an oversized tier, adding several dollars of unnecessary FBA fees per unit.

Oversized When It Should Be Standard

Product measured incorrectly by Amazon and thrown into an oversized tier, adding several dollars of unnecessary FBA fees per unit.

Oversized When It Should Be Standard

Product measured incorrectly by Amazon and thrown into an oversized tier, adding several dollars of unnecessary FBA fees per unit.

Inconsistent Dimensions Across FCs

Same SKU stored with different dimensions in different FCs, resulting in inconsistent fees.

Inconsistent Dimensions Across FCs

Same SKU stored with different dimensions in different FCs, resulting in inconsistent fees.

Inconsistent Dimensions Across FCs

Same SKU stored with different dimensions in different FCs, resulting in inconsistent fees.

Small Packaging Change → Huge Fee Jump

Slight packaging tweak triggers a re-measurement that's just wrong, blowing up your unit economics.

Small Packaging Change → Huge Fee Jump

Slight packaging tweak triggers a re-measurement that's just wrong, blowing up your unit economics.

Small Packaging Change → Huge Fee Jump

Slight packaging tweak triggers a re-measurement that's just wrong, blowing up your unit economics.

Variant-Level Dimension Chaos

Some sizes/colors in a variation family are measured correctly, others are wildly off, making profitability unpredictable.

Variant-Level Dimension Chaos

Some sizes/colors in a variation family are measured correctly, others are wildly off, making profitability unpredictable.

Variant-Level Dimension Chaos

Some sizes/colors in a variation family are measured correctly, others are wildly off, making profitability unpredictable.

If you've ever looked at the fee breakdown and thought "this makes no sense," this is that problem.

How Fee & Dimension Error Claims Work With Lab 916

01

Data Pull & SKU Scoring

We pull fee and dimension data for your FBA SKUs. Score SKUs based on volume, gap between expected vs actual fees, and proximity to tier thresholds. We focus where the impact is meaningful—not on penny-level noise.

02

High-Impact SKU Audit

Deep dive into top candidate SKUs: Compare Amazon dimensions vs real specs. Verify packaging states (inner pack vs master, etc.). Check historical fee changes.

03

Correction & Re-Measurement Requests

Prepare and submit re-measurement/correction requests for misclassified SKUs. Provide Amazon with clean data and, when needed, images/spec sheets. Confirm new fee tier is correct once Amazon processes the request.

04

Retroactive Claim Filing

Calculate historical overcharges within Amazon's allowed window. File structured claims referencing old vs corrected fees, time periods and volumes. Track claim outcomes and reconcile against expected totals.

05

Monitoring & Reporting

Provide a simple summary: One-time reimbursements recovered, ongoing fee savings per month, and SKUs added to the 'monitor closely' list. Fold this into your broader FBA reimbursement / profitability view.

What You Stop Dealing With Once We Own Fee & Dimension Claims

You stop:

Ignoring FBA fees and hoping they're "probably right"

Letting Amazon's bad measurements drain dollars from every order

Asking your team to "take a look at this sometime" and never getting a real answer

Instead, you:

Know exactly which SKUs were misclassified and fixed

See both one-time reimbursements and ongoing monthly savings

Have accurate unit economics that make pricing and advertising decisions clearer

Real Client Situations

Talk About Fee & Dimension Error Claims

Home & Kitchen Brand With Awkward Box Sizes

Several hero SKUs were classified as a higher tier due to bad measurements. We corrected dimensions, triggered re-measurements, and filed historical claims → sizeable one-time reimbursement + immediate per-unit margin improvement.

Sports Equipment Brand With Mixed Family Dimensions

Some sizes in a variation family were measured correctly, others way off. We normalized data, fixed tiers, and brought FBA fees into line with reality → pricing and ad decisions suddenly made much more sense.

CPG Brand With "Mysterious" Fee Spike

After a packaging refresh, fees jumped disproportionately. We found measuring errors, corrected them, and recovered part of the historical overcharge within allowed windows.

How We Price Fee & Dimension Error Claims

Usually structured as:

Percentage of recovered overcharges + documented ongoing savings

Sometimes wrapped into your overall FBA Reimbursement Program

Or, for larger/complex catalogs:

Hybrid: modest base fee + lower percentage of recovered amounts, especially if there's heavy analysis and coordination with your packaging team

If there's not enough mismeasurement or volume for this to move the needle, we'll tell you and won't push the service.

Frequently Asked Questions

No. It depends on what Amazon actually mis-measured, your volume, and policy windows. We can estimate, but final amounts are Amazon's call.

Not if you're right and stay within policy. We behave reasonably, provide clear evidence, and don't submit nonsense claims. That's the whole point.

It depends on Amazon's current rules and category-specific policies. We only file within those windows. No gray-area hacks.

Usually no—we can work from your spec sheets and packaging documentation. In some cases, we may ask for new measurements/photos taken according to Amazon's standards.

Both are possible: One-time audit + correction for current catalog, or ongoing checks as part of your FBA Reimbursement Program to catch future mis-measurements.