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FBA REIMBURSEMENT SERVICE

FBA Reimbursement Services So You Stop Leaving Money on Amazon's Table

Amazon loses inventory, mis-measures cartons, overcharges fees, and mishandles returns. At scale, that's real money. We audit your FBA activity, file the right claims, and recover what you're owed—without turning your account into a support-ticket circus.

Talk About FBA Reimbursements

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$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

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on Amazon.com

$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

Our FBA Reimbursement Services

FBA Reimbursement Service (Overview)

End-to-end reimbursement program for brands that want someone competent watching their FBA money. We audit key claim areas, prioritize the highest ROI issues, file claims properly, and build a steady reimbursement stream without annoying Amazon into retaliation.

View FBA Reimbursement Service

Lost Inventory Claims

For inventory that vanishes inside Amazon's network—receive centers, FC transfers, or customer returns that never reconcile. We track down what went missing and file claims to get you paid for inventory Amazon lost.

View Lost Inventory Claims

Fee & Dimension Error Claims

When Amazon mis-measures your products or applies the wrong fee tier, you bleed margin on every unit. We identify size/weight misclassifications and overcharges, then push for corrections and reimbursements.

View Fee & Dimension Error Claims

Returns & Damaged Goods Claims

Customers return the product, Amazon damages it, or it never comes back at all. We audit your returns and disposal reports to make sure you're reimbursed when your inventory is lost or destroyed on Amazon's watch.

View Returns & Damaged Goods Claims

You Should Care About FBA Reimbursements If…

You're doing meaningful volume through FBA (not a hobby seller).

Your 3PL / ops team is too busy to chase down every discrepancy.

You've tried a cheap "set-and-forget" reimbursement tool and don't trust the spammy claims.

Finance is asking why FBA-related costs keep creeping up.

You want reimbursements handled without risking your account with abusive or duplicate claims.

Blunt filter

If you're doing a few thousand a month, you don't need a serious reimbursement program. If Amazon is a real channel for you, leaving money on the table every month is just sloppy.

Where We Look for Money You're Owed

Lost Inventory

Dead or Stalled Seller Central Accounts

Inventory lost at FCs, during transfers, or after returns
Units Amazon admits exist in history but never reconciles properly

See our Turnaround & Relaunch program

Returns & Damaged Goods

Dead or Stalled Seller Central Accounts

Customer returns that never come back to sellable inventory
Units Amazon damages or disposes without proper reimbursement

See our Turnaround & Relaunch program

Fee & Dimension Errors

Dead or Stalled Seller Central Accounts

Wrong size/weight tiers applied to SKUs
Sudden changes in FBA fees that don't match your actual product

See our Turnaround & Relaunch program

Core Reimbursement Program (Bundled)

Dead or Stalled Seller Central Accounts

Structured auditing cadence

See our Turnaround & Relaunch program

Where FBA Reimbursement Fits in Your Amazon Stack

This is margin protection, not top-line growth.

Works best when combined with:

Amazon Account Management

Inventory & FBA Forecasting

Technical Support & Troubleshooting (when issues show deeper operational problems)

We're not here to turn reimbursements into your main "strategy." We're here to stop preventable leakage in a channel you're already investing in.

How We Handle FBA Reimbursements Like Adults

01

Data Access & Baseline

Connect to the right reports and tools (Seller Central, 3rd-party as needed). Build a baseline: shipment history, inventory adjustments, fees by SKU, returns and disposals.

02

Opportunity Assessment

Identify where the highest-value claim opportunities are. Eliminate non-compliant claims, duplicates, and tiny, low-ROI nickel-and-dime cases that waste cycles.

03

Claim Strategy & Filing

File claims in a way that respects Amazon's terms: correct documentation, clean explanation, one clear ask per case where possible. Avoid behaviors that risk your account (claim flooding, automation spam, nonsense tickets).

04

Follow-Up & Tracking

Monitor claim resolutions and keep a clean log of what was filed, what was approved, what was denied, and why. Build institutional knowledge so we get smarter over time.

05

Reporting & Feedback Loop

Build simple reimbursement summaries by type (lost inventory, fees, returns, etc.) and by SKU or brand line. Feed insights back into inventory planning, prep processes, and FBA decision-making.

What You Stop Dealing With Once We Handle FBA Reimbursements

You stop:

Ignoring the reports because no one has time to dig through them

Letting random "reimbursement agencies" blast claims from your account

Pretending FBA shrinkage and bad fees are just "cost of doing business"

Instead, you:

Have a structured, compliant program recovering money every month

See clear reporting on recovered amounts and sources

Use the data to tighten the rest of your operations

Real Situations We've Handled

Talk About FBA Reimbursement Services

Mid-Sized CPG Brand with Multi-FC Footprint

Consistent lost inventory and returns discrepancies across regions. Ongoing reimbursement program recovered a meaningful monthly amount and flagged a 3PL labeling issue.

Brand with Oversized Fee Misclassification

One hero SKU was being charged as oversized due to bad dimensions. We fixed the data, filed retroactive claims within the allowed window, and improved contribution margin overnight.

High-Return Category Brand

Large portion of "returned" units never made it back to sellable inventory. We implemented a returns/damage audit → regular reimbursements + better visibility into product quality issues.

How We Price FBA Reimbursement Services

Option A – % of Recovered Amount

With a sensible minimum/guardrails.

Option B – Hybrid Model

Modest base fee + % of recovered amount.

Option C – Fixed-Fee Program

For brands that want predictable costs and know the volume is there.

Scope can be:

One-time historical lookback

Ongoing monthly/quarterly reimbursement program

Bundled inside a broader Amazon Account Management or Operations engagement

Blunt filter

If you're not recovering enough to justify our fee, we'll say so up front instead of forcing a bad ROI.

Frequently Asked Questions

Yes—when done correctly. We only file claims that are supported by data and within Amazon's allowed windows and policies. No spam bots, no duplicate tickets, no made-up losses.

Abusive claiming can. That's exactly what we avoid. Our goal is to stay well within Amazon's guidelines and behave like a serious partner, not a churn-and-burn "reimbursement shop."

Depends on Amazon's current policy and claim type (it varies by adjustment type). We'll audit your data and tell you what's realistically recoverable.

No. We can run FBA reimbursement as a standalone program or as part of a larger engagement.

We can flag them and recommend changes. If you want deeper work on ops, inventory, and prep, that leans into Inventory & FBA Forecasting and Account Management.