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Privacy Policy

Last updated: January 2026

1. Introduction

Lab 916 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you fill out forms on our website, contact us, or become a client, we may collect:

  • Name and contact information (email, phone number)

  • Company name and business details

  • Amazon account information (for service delivery)

  • Billing and payment information

  • Communication preferences

Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Device information and operating system

  • Pages visited and time spent on pages

  • Referring website addresses

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Communicate with you about your account and services

  • Send marketing communications (with your consent)

  • Analyze website usage and improve user experience

  • Comply with legal obligations

  • Protect against fraud and unauthorized access

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations

  • Professional advisors (lawyers, accountants)

  • Law enforcement when required by law

  • Business partners with your consent

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Lab 916

Email: legal@lab916.com

Phone: (916) 839-3961