
TECHNICAL SUPPORT SERVICE
Brand Registry & Connection Fixes So You Actually Control Your Own Catalog
When Brand Registry, Seller Central, Vendor Central, and random resellers don't line up, your catalog turns into a mess—wrong brand attribution, content you didn't approve, and listings you can't control. We fix the underlying brand connections so Amazon knows you're the brand owner and your data wins.
+1 (916) 909-1695
Mon–Fri, 9am–8pm PT
You Need Brand Registry & Connection Fixes If…
Blunt filter
If you're a reseller trying to wrestle control away from the actual brand owner, we're not helping you. If you are the brand or manufacturer and Amazon doesn't treat you like it, that's where we come in.
What You Actually Get
(Beyond "Open a Brand Registry Ticket")
Brand & Account Mapping
Figure out who Amazon thinks you are right now. Review Brand Registry status, linked Seller/Vendor accounts, brand ownership docs and trademarks. Map which accounts should be connected and where there are gaps, duplicates, or legacy entities confusing the system.
Catalog & Contribution Analysis
Identify why your content isn't sticking or your brand is misrepresented. Check who's contributing what, where there are conflicts, and which brand attribution is broken or wrong in Amazon's system.
Connection & Permissions Fixes
Fix the underlying connections instead of endlessly fighting symptoms. Clean up Brand Registry user permissions, Seller/Vendor linked brand relationships, and old/duplicate brand entries. Work with Amazon to correct brand attribution on ASINs and reassign catalog ownership.
Content Control & Governance
Once connections are fixed, set a structure for how titles, bullets, images, A+ and Brand Story are owned and updated. Decide when and where you allow distributors or 3Ps to list under your brand. Put rules in place so internal teams aren't accidentally sabotaging your brand structure.
Escalation & Long-Term Cleanup
Where catalog history is messy (old ASINs, legacy vendors, bad merges), plan phased cleanup. Use structured case/escalation approaches rather than 'please fix my brand' tickets. Document what was changed and how to avoid slipping back into chaos.
Typical Brand/Connection Nightmares We Deal With
Brand Registry shows your brand, but your Seller account can't edit key attributes.
Vendor content constantly overwrites Seller edits, even when Vendor is barely active.
Multiple distributors created rogue ASINs under slightly wrong brand names.
Parent company / sub-brand structure is a mess, confusing shoppers and Amazon.
International marketplaces have inconsistent brand setups, breaking global control.

If this is just you trying to steal control from the legitimate brand owner, we're out.
How Brand Registry & Connection Fixes Work With Lab 916
01
Intake & Brand Reality Check
You tell us what brand(s) you own, which accounts (Seller/Vendor) are involved, and key issues you're seeing (no control, wrong brand, overwritten content, etc.). We quickly assess whether this is a brand ownership problem, a catalog/contribution mess, or both.
02
Brand & Catalog Mapping
Map your brand across Brand Registry, Seller, Vendor, and core marketplaces (US first, others as needed). Identify which accounts should own what and where connections are broken or missing.
03
Fix Plan & Amazon-Facing Work
Create a specific sequence to link or repair brand connections, correct brand attribution on key ASINs, fix permissions and roles for Brand Registry users. Draft and structure the tickets/communications to Amazon so we're not sending vague requests.
04
Stabilize & Govern
Confirm you can actually edit your own listings and control A+ / Store / Brand Story. Give you simple governance rules so your own internal or partner teams don't break things again.
What You Stop Dealing With Once We Fix Your Brand Connections
You stop:
Fighting other sellers and Vendor for basic control of your own brand assets.
Seeing wrong or off-brand content on live PDPs with no way to fix it.
Getting told "you're not the brand owner" when you literally own the trademark.
Burning hours on Brand Registry tickets that go nowhere.
Instead, you:

Have a clean, documented brand → account → catalog relationship.
Can actually update and maintain your brand presence across ASINs and markets.
Treat Brand Registry as an asset—not a broken promise.
Examples
If Amazon doesn't seem to recognize that you are the brand, that's a problem.
Manufacturer With Both Vendor & Seller
Vendor content was overriding carefully built Seller listings. We cleaned up brand connections, clarified contribution priorities, and aligned internal workflows → consistent brand presentation and fewer content fights.
CPG Brand With Rogue Distributor ASINs
Multiple 3Ps created off-brand ASINs with bad titles/images. We aligned Brand Registry, cleaned up catalog structure, and migrated traffic into controlled ASINs.
Global Brand With Fragmented Brand Entities
Each region had slightly different brand entries. We coordinated brand ownership and connections so global content and control were actually possible.
How We Price Brand Registry & Connection Fixes
Typically project-based fee, based on:
Number of brands and marketplaces
Complexity of existing mess (multiple accounts, legacy vendors, many 3Ps)
Whether we're only doing diagnosis/plan or also driving the execution and follow-through
For brands with ongoing catalog/brand-control issues, this can roll into a broader technical troubleshooting retainer.


Blunt filter
If you're trying to game Brand Registry or fake ownership, we're not the team for you.

Frequently Asked Questions
If You're the Brand Owner, Amazon Should Treat You Like It
If you're fighting your own catalog, you're wasting time and losing brand equity every day. Fix the underlying brand connections so you can actually control how your products show up on Amazon.








