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FBA REIMBURSEMENT SERVICE

FBA Reimbursement Program That Recovers Money Without Risking Your Account

Amazon loses inventory, mis-measures cartons, overcharges fees, and mishandles returns. At scale, that's real money. We audit your FBA activity, file the right claims, and recover what you're owed—without turning your account into a support-ticket circus.

Talk About FBA Reimbursement PrograM

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$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

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$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

$250M+

Amazon Revenue Managed

15+ Years

Serving Established Brands

Award Winner

Amazon Ads Partner

Featured

on Amazon.com

You Need an FBA Reimbursement Program If…

You do meaningful FBA volume and FBA shows up as a real cost line, not pocket change.

Your ops/finance teams know money is leaking but no one "owns" fixing it.

You've tried a cheap claims tool and hated how aggressive and spammy it felt.

You're seeing margin erosion and can't fully explain where it's going.

You want reimbursements handled like a financial function, not a side hobby.

Blunt filter

If you're doing $10K/month on FBA, you probably don't need us. If you're doing six or seven figures a month, not having a reimbursement program is just sloppy.

What You Actually Get (Beyond "We'll File Some Tickets")

This is the core program that coordinates all FBA reimbursement work.

Audit Framework Across All Major Claim Types

We build a structured audit process across:

Lost Inventory: Inbound shipments to FCs, internal FC moves and transfers, customer returns that never reappear

Fee & Dimension Errors: Wrong size/weight tiers, sudden dimensional changes with no real-world reason, misapplied FBA fee categories

Returns & Damaged Goods: Units marked as 'customer returned' but never restocked, units Amazon damages or destroys without proper reimbursement

We're not randomly pulling reports—we define exactly where and how to look.

Clean Claim Eligibility Logic

Most reimbursement tools fail because they just blast claims. We don't. We define:

Which discrepancies are valid and compliant according to Amazon policy

Which are borderline or low-value and not worth the risk or time

Which are outright non-compliant and will never be filed

Result: fewer, higher-quality claims that Amazon is more likely to approve—and less risk of account friction.

Claim Creation & Submission (Structure, Not Spam)

We handle:

Pulling supporting evidence (reports, shipment data, inventory adjustments)

Constructing claims that are specific (one clear issue per claim where possible), use Amazon's own records as proof, and ask for something reasonable and compliant

Organizing submissions so we're not flooding support or triggering flags

We behave like an adult finance function, not a bot.

Resolution Tracking & Recovery Reporting

We track:

Claim status → opened, pending, approved, denied

Amounts recovered → by claim type and by period

Denial reasons → to refine logic and avoid future time-wasters

You get actual numbers, not 'we filed X claims, congrats.'

Feedback Loop Into Operations & Pricing

Reimbursement data is useless if you don't learn from it. We surface patterns that impact:

Packaging and cartonization decisions

Prep and labeling (who's messing up and where)

Fee assumptions in your pricing/margin models

If Amazon keeps mis-measuring one SKU, we don't just keep claiming forever—we also fix the root cause.

How the Core Program Connects to Specific FBA Claim Types

Lost Inventory Claims

Focused service when lost inventory is a major issue.

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Fee & Dimension Error Claims

Deep work specifically on mis measured, mis-tiered SKUs.

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Returns & Damaged Goods Claims

Extra attention where customer returns and damage rates are high.

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The FBA Reimbursement Program is the umbrella. Those services are the specialist lanes we go deeper in when the opportunity is big enough.

How the FBA Reimbursement Program Works

01

Data Access & Baseline Review

We get access to the necessary reports: inventory adjustments, shipment reports, FBA fee previews/actuals, returns and disposal reports. Build a baseline of monthly FBA volume, expected vs actual fee levels, and historical discrepancies and issues.

02

Opportunity Assessment

Estimate recovery potential across lost inventory, fee/dimension errors, and returns/damage. Decide if this program will realistically pay for itself. If the upside is small, we'll tell you not to bother.

03

Program Setup & Rules

Define which SKUs or brands are in scope, how far back we go (based on Amazon's current time windows), and how often we run audits and file claims (monthly/quarterly). Agree on rules of engagement: what's in scope, what's not, and what safeguards are in place.

04

Ongoing Claiming & Follow-Up

Run the audit cadence. File structured claims on your behalf. Monitor responses and handle follow-up where appropriate.

05

Monthly/Quarterly Reporting & Review

Summarize recoveries, trends, and any operational flags. Adjust the approach based on what's working and what's not.

What You Stop Dealing With Once We Handle FBA Reimbursements

You stop:

Wondering if anyone is actually checking Amazon's math

Letting random agencies or tools hammer your account with low-quality claims

Treating FBA leakage as "just the cost of using Amazon"

Having your ops/finance people waste hours pulling reports and half-finishing analysis

Instead, you:

Have a disciplined, compliant reimbursement program running quietly in the background

See clear numbers on what's recovered and from where

Use those insights to make better operational and margin decisions

Real Client Situations

Talk About the Core FBA Reimbursement Program

Mid-Sized Brand Doing $500K/month on FBA

Multiple facilities, steady volume. We implemented a reimbursement program focusing on lost inventory and returns. Program recovered a consistent monthly amount and flagged one FC with chronic issues → ops was able to push Amazon and improve handling.

Brand With Heavy, Awkward SKUs

Several key items were consistently misclassified into higher fee tiers. We identified the SKUs, fixed dimensional data, and claimed within the allowed historical window → immediate margin improvement and a substantial one-time reimbursement.

High-Return Category Brand

Category naturally has high returns, but reconciliation was a mess. We implemented returns/damage auditing, filed targeted claims, and built reporting → fewer "mystery losses" and better visibility for finance.

How We Price FBA Reimbursement Service

Performance-Based (Percentage of Recoveries)

Aligned incentives; you pay from money that wouldn't exist otherwise

Works best when volume and opportunity are clearly there

Hybrid (Base Fee + Lower Percentage of Recoveries)

For brands that want more predictable cost and heavier analysis/reporting.

Fixed Program Fee (for Very Large or Complex Orgs)

When audit and governance work are as valuable as recoveries, and finance wants a clean annual number.

Blunt filter

If our best estimate is that you'll recover less than or equal to what you'd pay us, we'll say so and won't push this service.

Frequently Asked Questions

Yes—if done correctly. We only submit legitimate, data-backed claims within Amazon's windows and terms. No bots, no duplicates, no made-up stories.

Abusive, automated claims can. That's exactly what we avoid. Our approach is conservative and respectful of Amazon's systems—we'd rather recover slightly less than behave in a way that puts your account at risk.

It depends on Amazon's current rules and the type of discrepancy. Some areas allow longer lookback windows than others. We'll outline this during the opportunity assessment.

We need enough access to pull the right reports and file claims under your account. All claims are made as you, not as a third-party "mystery" actor.

Yes. Many clients roll this into their overall Amazon Account Management or Operations engagement so reimbursements, inventory, and forecasting are handled together.