“Replacements for seller-fulfilled returns” (Source: Amazon News)
- Amazon is now offering customers an additional resolution option to receive a replacement item at no extra cost.
- Customers will continue to receive prepaid return labels for their items, regardless of whether they are requesting a replacement or refund.
- The customer has seven days to return the original item. After a replacement request is confirmed, Amazon will notify you to send a replacement.
- For items that are eligible for returnless refunds, customers will have the option of a returnless replacement.
- To protect you from bad returns, you will be able to file reimbursements through the SAFE-T claim process in cases where the condition of the original product is used, damaged, or materially different from what was sent to the customer.
- Read the full article here
“Seamless transfer to VAT services, now available on Amazon” (Source: Amazon News)
- VAT Services on Amazon now provides a seamless transfer option for sellers who already have a valid VAT number.
- This transfer allows sellers to sign up for VAT services quickly and smoothly by completing 3 simple steps, including forms.
- Amazon’s limited-time promotion for a free first year of subscription is still valid until April 30, 2021– this includes VAT registration, VAT filings, and fiscal representation.
- Read the full article here
“Amazon Responds to Questions on June FBA Fee Increase” (Source: eCommerceBytes)
- Amazon is increasing seller fulfillment fees effective June 1, but sellers had some questions about the changes.
- In an announcement board post, Amazon responded to some of those questions with the answers below:
- 1) Amazon is not raising FBA storage fees with the June 1st rate change.
- 2) Amazon will eliminate packaging weight adjustment to rate card calculations.
- You can find the initial announcement on the March 16th post on the Amazon discussion board.
- Read the full article here
